It is very uncommon, but if an operator starts the deletion process but does not complete it or does not confirm that she/he followed the steps we indicated and that those steps accurately depict his/her experience in the vehicle, we tag that VIN as “Abandoned”. Abandoned VINs can be re-scanned and processed, free of charge, and their new status will be then sent to AutoIMS to provide the latest status. If you encounter Abandoned vehicles, have a discussion with your auction/auction personnel. In our upcoming app update we will have an improved flow and checks and balances to minimize abandonment.