If your records are blank, it means we are not receiving or transmitting information with AutoIMS for that VIN. You should:

  1. Make sure you signed up for a vehicle deletion service with your auction partner.
  2. Make sure your auction partner is part of the Privacy4Cars network of auctions. We are the standard and exclusive partner of most large auction chains and several independents, with new locations being added regularly. To simplify your compliance, get standard records across your entire remarketing portfolio, and have the best chance to remove – and prove you have removed – the Nonpublic Personal Information stored in your company;s vehicles for sale, ask all your auctions to use Privacy4Cars.
  3. Make sure your auction notified us that you requested the deletion service. Privacy4Cars and AutoIMS have an onboarding process to turn on the data feeds for each consignor and each location. You can also let us know directly by sending an email to support@privacy4cars.com
  4. If you believe you have met the criteria of (a), (b) and (c) above, but your records still show blank, send us an email at support@privacy4cars.com to open a ticket and we will look into a resolution.

Your auction has significantly more details about your vehicle history of deletion. If you need more information for a specific VIN, we encourage you to send an inquiry to your auction partner. If you send inquiries directly to support@Privacy4Cars.com, please copy your auction partner so we can keep them informed.